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1. Where do I get a Liability Claim Form?

Town of Moraga Claim Forms are available to download and also be obtained by emailing Admin Services or by calling 925.888.7033.  Forms may also be picked up from the 2nd floor of Town Hall located at 329 Rheem Blvd, Moraga, CA.  Please note that forms obtained must be returned via mail or hand delivered to the Town Clerk’s office.  They cannot be filed electronically.

Presentation of a false claim is a felony (Penal Code §72).  Pursuant to CCP §§128.5 AND 1038, the Town may seek to recover costs of defense in the event an action is filed that is later determined not to have been brought in good faith with reasonable cause.

2. What information do I need to send in with my claim form?

As with all claims, provide specific information regarding the damage or injury you are claiming. Explain why you believe the Town is responsible. Please include photographs and any estimate or receipts on how you calculated your loss.  

Please provide a police report number and name of agency if the Police Department or other law enforcement agency contacted.

Presentation of a false claim is a felony (Penal Code §72).  Pursuant to CCP §§128.5 AND 1038, the Town may seek to recover costs of defense in the event an action is filed that is later determined not to have been brought in good faith with reasonable cause.

3. What happens to my claim?

After your claim is received by the Department, it is submitted to our Claims Representative (MPA). The Claims Representative reviews the claim and supporting documents. If the claims representative has any questions, he or she will contact you. If not, he or she proceeds with review of your claim.

Presentation of a false claim is a felony (Penal Code §72).  Pursuant to CCP §§128.5 AND 1038, the Town may seek to recover costs of defense in the event an action is filed that is later determined not to have been brought in good faith with reasonable cause.

4. Once I filed my claim, how long does it take to hear back from the Town?

Investigation begins after a claim is officially filed. Pursuant to the Government Code, it generally takes 45 days to investigate a claim. A decision will be issued in writing and you will be advised if your claim is approved or denied.

Presentation of a false claim is a felony (Penal Code §72).  Pursuant to CCP §§128.5 AND 1038, the Town may seek to recover costs of defense in the event an action is filed that is later determined not to have been brought in good faith with reasonable cause.

5. If my claim was denied, what is my next step?

When a claim is denied, the claimant is provided with a written response outlining the remedies allowed by state law.

Presentation of a false claim is a felony (Penal Code §72).  Pursuant to CCP §§128.5 AND 1038, the Town may seek to recover costs of defense in the event an action is filed that is later determined not to have been brought in good faith with reasonable cause.